Refund Policy
We are committed to ensuring customer satisfaction. However, due to the nature of our services, refunds are only applicable under specific conditions:
1. Order Cancellation: You may request a refund before a writer has been assigned. Once the writer begins working, only partial refunds may be issued based on the work completed.
2. Late Delivery: If we fail to deliver your order on time and you no longer need the paper, you may be eligible for a full or partial refund, depending on the circumstances.
3. Quality Issues: If the delivered paper does not meet the quality standards or instructions provided, you may request a revision first. If the revision still does not meet the requirements, you can request a partial or full refund depending on the severity of the issue.
4. Plagiarism: We guarantee originality. If plagiarism is detected and verified, a full refund will be issued.
5. Double Payment: If you were charged twice for the same order due to a technical error, a full refund will be provided for the duplicate charge.
All refund requests must be submitted within 14 days of order delivery. Each case will be reviewed individually by our support team. Please allow up to 10 business days for the refund to be processed.
Confidentiality Policy
We understand the importance of privacy and confidentiality when it comes to academic support. Therefore, we have implemented strict policies to ensure that all customer data and communications remain secure and private.
1. Personal Information: We only collect necessary information such as name, email address, and payment details to process your order. This data is stored securely and not shared with any third parties.
2. Order Details: The specifics of your order, including assignment instructions and uploaded files, are kept strictly confidential. Only the assigned expert and relevant support staff have access to this information.
3. Communication: All communications between you and our team are encrypted and protected. We do not disclose the content of any conversation without your consent.
4. Anonymous Interaction: You are not required to use your real name when placing an order. We support pseudonymous interaction to further protect your identity.
5. Third-Party Sharing: We do not sell, trade, or otherwise transfer your information to outside parties, except when required by law.
6. Retention: We retain personal data only as long as necessary to provide our services and meet legal obligations. Afterward, the data is securely deleted.
By using our services, you agree to this Confidentiality Policy. We are committed to continuously updating our systems to ensure the highest level of data protection.
Terms & Conditions
By accessing and using our services, you agree to the following terms and conditions:
1. Order Process: When placing an order, you must provide accurate, complete details. Once payment is received, we will assign a suitable writer to your task.
2. Payment: Full payment is required before the order is assigned to a writer. We accept various secure payment methods.
3. Delivery: Orders are delivered via your account or email. We aim to meet all deadlines; however, in rare cases of delay, partial refunds may be considered.
4. Revisions: Free revisions are available within 14 days of order delivery if the original instructions were not followed. Major changes may require additional payment.
5. Use of Products: All papers are for research and reference purposes only. Submitting them as your own work is strictly prohibited and against our policy.
6. Plagiarism: We provide original content. All work is checked through plagiarism detection software before delivery.
7. Limitation of Liability: We are not liable for any direct or indirect damages arising from the use or misuse of our services.
8. Changes to Terms: We reserve the right to modify these terms at any time. It is your responsibility to review them regularly.
By using our services, you agree to these terms and conditions. If you disagree with any part, please do not use our website.
Privacy Policy
At AceMyCoursework.com, protecting your personal information is our top priority. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
Information We Collect: We collect personal details such as your name, email address, payment information, and any other information you provide when placing an order.
How We Use Your Information: Your data is used solely to process orders, communicate with you, improve our services, and comply with legal requirements.
Data Security: We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss.
Third-Party Sharing: We do not sell or rent your personal information to third parties. Sharing only occurs with trusted service providers necessary for order fulfillment and payment processing.
Your Rights: You may request access, correction, or deletion of your personal data at any time by contacting our support team.
Cookies and Tracking: Please refer to our Cookie Policy for information on how we use cookies and similar technologies.
By using our services, you consent to the collection and use of your information as described in this policy.
Discount Policy
AceMyCoursework.com offers various discounts and promotions to provide you with the best value. Here are the key terms of our Discount Policy:
1. Eligibility: Discounts are available to new and returning customers as specified in each promotion.
2. Usage: Discounts can be applied only once per order and cannot be combined with other offers unless explicitly stated.
3. Validity: All discount codes and promotions have an expiration date and must be used before that date.
4. Restrictions: Discounts do not apply to taxes, service fees, or other additional charges.
5. Refunds: If an order with a discount is refunded, the refunded amount will reflect the discounted price.
6. Changes: We reserve the right to modify or cancel discounts and promotions at any time without prior notice.
For questions about current discounts or to request assistance, please contact our customer support team.